Free shipping
Standard shipping is included on all products at no additional shipping charge.
Shipping Policy
Simple shipping with clear expectations.
TidyMorrow provides free shipping on all products and an expected delivery time of 3–5 calendar days. This policy explains what to expect from order confirmation through delivery, including address accuracy, tracking, delays, and shipment-related support.
Shipping at a glance
The essentials before your order ships.
Our shipping policy is designed to keep the core experience straightforward. Accurate checkout information helps prevent avoidable delivery issues and gives support the best chance to assist quickly when something changes.
3–5 calendar days
The expected delivery time for orders is 3–5 calendar days.
Accurate delivery details
Customers are responsible for providing a complete and accurate shipping address at checkout.
24/7 support
Customer support is available around the clock for shipment, delivery, and order questions.
From checkout to delivery
A clear path from order placement to arrival.
Every order moves through a few practical stages. Timing can vary by order and carrier activity, but the expected delivery window remains 3–5 calendar days.
Order submitted
Your order is received with the shipping and contact information entered at checkout.
Order reviewed
Order details may be checked for accuracy, payment status, inventory, address completeness, or fraud-prevention purposes.
Shipment arranged
Once the order is ready for shipment, available tracking or shipment information may be provided through the contact details supplied with the order.
Delivery
The expected delivery time is 3–5 calendar days, subject to carrier and delivery conditions.
Address accuracy
Correct delivery details matter.
Please review your shipping address carefully before submitting an order. A complete street address, apartment or unit number where applicable, city, state, ZIP code, and valid contact details help reduce the risk of avoidable delivery problems.
- Before checkout: confirm that the delivery address is complete and current.
- After checkout: if you notice an error, contact support as soon as possible. Address changes cannot be guaranteed once an order has entered shipment processing.
- Carrier limitations: some address changes may not be available after a parcel has been transferred to the delivery carrier.
- Undeliverable addresses: incomplete or incorrect information may lead to delay, failed delivery, or return of the parcel.
Shipping details
What can affect a delivery.
The 3–5 calendar day window is the expected delivery time, but some circumstances may affect a shipment after the order has been placed or handed to a carrier.
Carrier, weather, and operational delays
Delivery timing may be affected by carrier capacity, weather, transportation disruptions, local delivery conditions, security reviews, address problems, holidays, emergencies, or other circumstances outside reasonable control.
If a shipment appears delayed, support can help review the available order and tracking information.
Tracking information
When tracking information is available, it may be provided using the email address or other contact details associated with the order. Carrier tracking pages can take time to update after a label or shipment record is created.
A temporary lack of tracking movement does not always mean that a parcel has stopped moving.
Multiple items or separate shipments
Where operationally necessary, items from the same order may arrive separately. If separate tracking information is available, it may be provided for each shipment.
Delivery attempts and access
Delivery may depend on safe access to the shipping address and any carrier-specific delivery procedures. Some carriers may leave a parcel where permitted, attempt redelivery, or provide instructions when delivery cannot be completed.
Orders marked delivered but not located
If tracking shows delivered but the parcel cannot be located, first check the delivery area, household members, building staff, mailroom, parcel locker, or any safe location where the carrier may have left it.
If the package still cannot be found, contact support with the order information so the available delivery details can be reviewed.
Shipment issues
Report delivery problems promptly.
If an order arrives with a shipment-related problem, please keep the packaging and relevant order information until support has had an opportunity to review the issue.
- Damaged parcel: keep the product, shipping box, packing materials, and any visible labels while the issue is being reviewed.
- Missing item: confirm whether the order was split into multiple shipments before reporting an item as missing.
- Wrong item: keep the item and packaging together and provide the order details when contacting support.
- Delivery concern: include any available tracking information and a clear description of what happened.
Returns after delivery
Free returns and exchanges within 30 days.
If you need to return or exchange an eligible item after delivery, TidyMorrow offers free returns and exchanges within 30 days, subject to the applicable return and exchange requirements.
30-day window
Eligible returns and exchanges are available within 30 days.
Free returns & exchanges
No return shipping charge applies where the return or exchange is eligible under the applicable policy.
Keep order details
Order information may be needed to verify and process a request.
Support available 24/7
Questions about delivery, returns, or exchanges can be directed to customer support.
Shipping questions
Get help with an order or delivery.
Customer support is available 24/7 for shipping, tracking, delivery, address, return, exchange, or order questions. You may reach TidyMorrow at support@tidymorrow.lat or +1 (754) 286-1767.